Client success stories

Enabling data-led decisions

Deep dive analysis to rapidly inform priorities and deliver maximum impact.

  • Three month engagement with state government department experiencing difficulty in prioritising work to meet targets.
  • The department engaged Encompass to quickly identify high-impact activity to drive the greatest contribution to their Premier’s priority targets.
  • We established key metrics and processes to help the Department focus on the right work and move from subjective to data-led decision making.
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Transforming ways of working

Transforming ways of working to better align with department priorities.

  • Ten month engagement with this state government department was tasked with implementing new policy to transform the way they work with customers.
  • The client sought help to define, implement, and manage a new portfolio management and governance approach.
  • We helped establish capabilities across process enablement, data and analytics, and project delivery to support Premier priorities.
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Scaling delivery

Overcoming major delivery delays with targeted, scale delivery, and operational excellence.

  • Nine month engagement for a major Australia-wide infrastructure project facing significant delays and implementation issues.
  • Client engaged Encompass to establish annual targets and scale delivery.
  • Through targeted prioritisation, clear success metrics, and appropriate
  • governance, infrastructure delivery was scaled by 260%.
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